If you have sent your students the link to the right course and they cannot create their account, then try the following steps.
1. The link might have expired, go back to "Manage Courses" and create a new URL. The sign-up link expires after 2 weeks due to security reasons.
2. The students are trying to sign in when they should sign up and create a new account
3. The students have already created an account on that email.
- The students can open edword.com and click on "Forgot Password" to receive an email to reset their old password.
* Note that the email might be in spam.